The NHS App


What you can do with full access to your NHS account:

  • order repeat prescriptions - order repeat prescriptions and nominate a pharmacy where you would like to collect them;
  • appointments - see the details of your upcoming and past appointments, cancel appointments at your GP surgery;
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and medicines. If your GP has given you full access to your medical records, you can also see information like test results, immunisations;
  • book and manage Covid-19 vaccinations;
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision;
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning;
  • view your NHS number - find out what your NHS number is;
  • use NHS 111 online to answer questions and get instant advice or medical help near you.

What you can do without full access to your NHS account

  • get health advise - search trusted NHS information and advice on hundreds of conditions and treatments.
  • find NHS services near you.

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online;
  • consult a GP or health professional through an online form and get a reply;
  • access health services on behalf of someone you care for;
  • view your hospital and other healthcare appointments;
  • view useful links your doctor or health professional has shared with you;
  • view and manage care plans.

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.


Download the app:

App store download

Google App Download   


Get help with the app

If you have any issues using or downloading the app, check the NHS App help and support page.