Newsletter June 2022




Lift Someone Out of Loneliness

Every Mind Matters Campaign

Loneliness Awareness Week

Loneliness is something we all can experience at any point in our lives, which can have a huge impact on our mental health and wellbeing. Sometimes reaching out to someone with as little as three words - fancy a chat? - can make a big difference. 

This Loneliness Awareness Week (13-17th June) as part of the Better Health: Every Mind Matters campaign, the Department for Digital, Culture, Media and Sport is encouraging people to ‘Lift Someone Out of Loneliness’ by taking simple action to help someone who may be feeling lonely. If we do this regularly, we can all help to lift each other up.

Find out how you can help to lift someone out of loneliness


Welcome to new members of our Team

Clinical Team:

  • Healthcare Assistant Ms Debbie Ho

Southwark Primary Care Networks (PCN):

  • Paramedic - Ms Rachel Fitzgerald,
  • Pharmacist - Mr Hao Le



Patient Participation Group

PPG meeting was held on 12 May 2022. PPG members and the patients met Forest Hill Road Group Practice management and doctors to discuss burning issues and concerns. Conversation was very constructive and positive, allowed the staff to explain the current practices and understand them better. PPG members welcomed our previous Newsletter that provided detailed explanation on our services. PPG asked us to raise a few question in our next Newsletter: explain the role of Healthcare Assistant in the Surgery, introduce Social Prescribing service, inform about the changes to our services. 

The next PPG meeting is scheduled to take place on 18 August 2022 at 18:30 pm at the Surgery. Agenda: Introduction of Social Prescribing services.


HealthCare Assistant

Our Healthcare assistants are working under the supervision of our clinical team and strictly in accordance with specific practice guidelines and protocols to help our clinical team with the following tasks and duties: 

  • Take physiological measurements from patients including blood pressure, pulse rate and rhythm, temperature, height and weight (body mass index), etc,
  • Undertake Patient Health Checks, Diabetic and Hypotension checks, etc.
  • Help with flu vaccination,
  • Assist in raising awareness of health and well-being. 


Social Precribers

A team of Social Prescribers are working alongside the GP surgeries and helping the patients in dealing with different social issues.

Social Prescribing is part of the NHS Long-Term Plan for Personalized Care. Social prescribing can help individuals to have more control over their own health and find ways to improve how they feel in a way that suits them.

Talk to a Link Worker

Social Prescribers listen to the patients, put them in touch with the people, organisations and activities that aim to help them to feel better. They might help to find legal advice, debt counselling, digital resources, community group, a new activity and much more. The service is free and confidential. Please ask reception team for more information. Referrals are made via GP surgery.Catriona McGuinnes is designated Social Prescriber who works with the patients of our practice. We appreciate her support and help.

Introduction Drop-in Sessions (subject to change):

  • Dawson Heights on Mon 10:00-12:30, Fri 10:00-12:00
  • Community Hall, Ladlands, Dawson Heights, Overhill Road, East Dulwich, SE22 0PW

Changes in our services

Ear wax syringing

Evidence shows that the ‘syringing’ method of ear wax removal, which was once commonly used across the NHS, is unsafe and should no longer be used.

Our Surgery does not provide this service any longer. Please look for private providers.

Published: Jun 13, 2022