Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

At The Forest Hill Road Surgery we started the Friends and Family test in December 2014, please see our results below.


FRIENDS & FAMILY TEST RESULTS

Select year:
  • 25% Extremely Likely
  • 0% Likely
  • 25% Neither Likely nor Unlikely
  • 50% Unlikely
  • 0% Extremely Unlikely
  • 0% Don't Know
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Aug 2018 000000
Jul 2018 000000
Jun 2018 000000
May 2018 000000
Apr 2018 000000
Mar 2018 000000
Feb 2018 000000
Jan 2018 000000
Dec 2017 000000
Nov 2017 000000
Oct 2017 000000
Sep 2017 000000
Aug 2017 000000
Jul 2017 000000
Jun 2017 000000
May 2017 000000
Apr 2017 000000
Mar 2017 000000
Feb 2017 001200
Jan 2017 000000
Dec 2016 000000
Nov 2016 000000
Oct 2016 100000

Patient feedback

We asked the question:
What is the main reason for your answer to the question?

Wonderful practice, professional staff and really great experience. Keep up the good work.
Posted on: 14/10/2016