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Contact Us Online
Introducing Accurx AI
We are introducing Smart Triage Questions to our online request form to help our clinical team better understand your needs; this AI-powered feature is optional, does not access your medical records, and simply helps us gather the right information to support your care more efficiently.
Service availability
Monday to Friday from 8am.
What is Accurx?
Accurx is an easy-to-use platform where patients and healthcare professionals communicate.
- This is recommended to use to seek advice on Ongoing Routine Health and Admin issues
- Enquiries about symptoms or condition is sent to the Surgery for advice
- Enquiries are triaged by a Duty Doctor
- Patients are contacted by text or phone with further action and advice
- Our Reception team can guide though this service in person or over the phone
- WiFi is available at the reception for the patients if they need to help to submit their query
- This service is available Monday to Friday from 8am to 6.30pm
- Requests will be dealt with within 24 hours/within one working day
Learn how to submit an online request
Requests will be reviewed and responded to within one working day.